Legal terms around wallets and access
Our Legal notice explains the conditions attached to an account, including phone verification before account access, accurate account details and the checks used when wallet activity needs clarification. Access depends on local law, and we may apply location or eligibility checks where local law permits. DANA,
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OVO, GoPay and QRIS appear as payment references only; your account record should match the wallet or bank route you use. Bank transfer, virtual account, BCA, BRI, Mandiri and BNI may require a matching account name or receipt so we can trace a request. If a
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payment status is unclear, keep the receipt and contact us through the account support route. The notice also explains when access can be paused for a policy check and how you can ask about the reason. Read the full wording before opening an account or submitting
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a wallet request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.